Privacy Policy


We hate privacy violations and those seedy sorts who try to profit from selling personal information to other parties. We promise we will NEVER do that with any of the personal information we gather. That’s not who we are. The information we gather is for improving the reading and storytelling experience here on StoryShop. This privacy policy applies to any/all related StoryShop apps and websites including those of the parent company, Fiction Vortex.


  • Information you provide us directly
  • Reading behavior data
  • Information from a third party such as Facebook.

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We ask for information such as username and/or first name, birthdate, email address, and password.

Passwords are encrypted and salted. We don’t know what they are, and we have no way of ever finding out. We simply ensure that the encrypted bit of text matches every time you use it to login.

Your email address is your unique identifier in our database. Since we don’t actually know what your password is, we use your email address to keep track of you. No two users are allowed to have the same email address! Of course we will use your email address to send you necessary updates and/or offers. For example if this Privacy Policy is updated we may need to notify all our users. Or if we want to host a giveaway or notify users of a special offer, we reserve the right to send out very limited numbers of emails. We promise not to abuse this privilege or ever send spammy email. We also promise to NEVER sell or share our email list with ANY third parties. If you get an email, it will be from us and only us, and the content will be something we are fairly confident you will be interested in!

We ask for birthdate because we MUST be sure you are 13 or older before allowing you to set up an account. Users younger than 13 require a parent to set up an account with younger reader profiles under the parent account. We STRICTLY and ZEALOUSLY abide by the Child Online Privacy Protection Act (COPPA) in order to ensure the safety of all our users no matter what age. On a child’s thirteenth birthday they are able to connect social media profiles to their StoryShop profile if they choose to. We also use the general age (not specific birthdate) of our readers to determine the type of story certain age groups prefer to read. This is done to improve the reading experience as well as to make us and the writers money (by licensing rights such as film and gaming).

If we ask a parent to provide usernames or first names for their children, this is simply so the parent can keep track of each child’s reading Insights, and so that each child user can know if they are using their profile or accidentally logged in as their sibling. We DO NOT use first names or even connect them with any other personal information or reading behavior data. So there is ABSOLUTELY NO way anyone else will ever be able to garner anything unique or personal about any specific child user.


While you are reading we collect data on stuff like: reading speed, reading grade level, and emotional response to the content you are reading. We track if you interact with dynamics in a story. We know if you open a story but decide not to read it, or if you start a story but don’t finish. We use this data for two main reasons: 1.) to put together generalized reading profiles in order to improve our personalized recommendations for content to read next 2.) to provide parents with reader insights on their children’s reading behavior.

A paid parent subscription enables a parent to monitor reading grade level, reading speed, and time spent reading for each child profile. A parent can easily see which stories their children finish and which ones they are currently reading. That is the sort of thing we collect reading behavior data for!

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for StoryShop. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving your service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.


The most common form of third party data that StoryShop collects is when you use a platform such as Facebook or Google+ to login to StoryShop. In such an instance, those third parties may pass along some information about you to us. StoryShop uses stuff like profile pictures loaded automatically from those platforms. We might also receive information about what kinds of stuff you like to read in order to improve our personal recommendations. We will make it possible for you to easily share MEMEs and quotes to your friends and followers, but we promise NEVER to message or contact your social media connections without your explicit consent.

Along those lines, StoryShop includes a referral system that allows you to invite friends and/or your children’s teachers/administrators to sign up for an account.

If you choose to use this invitation/referral service to invite friends or teachers to StoryShop, you may be allowed to populate email addresses from your address book when sending an email or notification via mobile device, but rest assured we will not require that you import your contacts list or address book. We won’t keep any of your friend’s contact information other than to note that they have been invited by you (so you can’t invite the same people over and over and potentially get credit on our platform repeatedly!). In the case of a school, we will keep track of the StoryShop users who have referred a school so that when the school subscribes for our enterprise product, the users who made referrals will be able to be rewarded!


Cookies information: When you visit any one of StoryShop’s websites or web portals, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets StoryShop help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use StoryShop (e.g., the pages you view, the links you click and other actions you take), and allow us to track your usage over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

Log file information: Log file information is automatically reported by your browser or mobile device each time you access StoryShop. When you use StoryShop, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on StoryShop, domain names, landing pages, pages viewed, and other such information.

Device identifiers: When you access StoryShop by or through a mobile device (including but not limited to smart- phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by StoryShop. A device identifier may convey information to us about how you browse and use StoryShop. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation. Some features of StoryShop may not function properly if use or availability of device identifiers is impaired or disabled.

Location data: When you access StoryShop by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use StoryShop. Some features of StoryShop, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

Commercial and marketing communications: We may use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you StoryShop-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of StoryShop- related emails.

Use of certain service type information we collect about you: We use or may use cookies, log file, device identifiers, and location data to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) to provide and monitor the effectiveness of StoryShop; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems; (f) help you efficiently access your information after you sign in; (g) to provide advertising to your browser or device, and (h) automatically update the StoryShop application on your mobile devices.


We will not RENT OR SELL your information to third parties outside StoryShop and its group companies (including any parent, subsidiaries and affiliates) EVER... unless required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of StoryShop; and/or (c) to exercise or protect the rights, property, or personal safety of StoryShop, our Users, or others.

We will only SHARE your information with third-party business partners and Trusted Users for the purpose of providing StoryShop to you. Third party business partners will be given limited access to your information as is reasonably necessary to deliver StoryShop, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.

Any User Content that you voluntarily publish to StoryShop according to our Content Policy and Terms of Service becomes available to the public. A User may remove User Content at their own discretion until a contract is signed concerning said User Content with StoryShop. For a limited time, copies may remain viewable in cached and archived pages of StoryShop. Your username and if you choose to disclose it, your real name, will be published publicly. Once published your username and / or real name may not be able to be removed.

What happens in the event of a change of control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.

Sharing certain service type information we collect about you: We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) with our third-party business partners for the purposes described in the section above on “How We Collect and Use Information.” We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.


Storage and Processing: Your information collected through StoryShop may be stored and processed in the United States or any other country in which StoryShop or its parent companies, subsidiaries, affiliates, or service providers maintain facilities. StoryShop may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which StoryShop or its parent, subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Keeping your information safe: StoryShop cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from StoryShop, at all times. However, StoryShop cannot ensure or warrant the security of any information you transmit to StoryShop or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to StoryShop, such as social networks. StoryShop is not responsible for the functionality or security measures of any third party.

Compromise of information: In the event that any information under our control is compromised as a result of a breach of security, StoryShop will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.


You control your account information and settings. You may update your account information and email-communication preferences at any time by logging in to your account and changing your profile settings.

We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of StoryShop-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at [email protected]

Opting out of collection of your information for Tracking: Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents StoryShop or its business partners from tracking your browser’s activities in relation to the Service, and for use in activities by third parties. However, doing so may disable many of the features available through the Service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at [email protected]

How long we keep your private profile information: Following termination of your User account, StoryShop may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes.

Last Edited on 2019-02-07